At DigiUncle, we aim to deliver your orders efficiently and transparently. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Order Processing Time
All orders are processed after successful payment confirmation. Processing time typically takes 1–5 business days, depending on the product type and order volume.
Please note that many of our products are custom printed or made to order, which may require additional processing time.
Orders are not processed or shipped on weekends or public holidays.
2. Shipping Destinations
We ship to domestic and international locations, subject to availability and shipping carrier coverage.
If we are unable to ship to a specific location, you will be notified during checkout or after placing your order.
3. Shipping Rates
Shipping costs are calculated at checkout based on:
Delivery location
Product size and weight
Selected shipping method
Any applicable taxes, duties, or customs fees are the responsibility of the customer unless stated otherwise.
4. Estimated Delivery Time
Delivery times are estimates and may vary depending on:
Shipping destination
Courier service
Customs clearance (for international orders)
External factors such as weather or logistical delays
Estimated delivery times will be displayed at checkout where available.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (if provided by the carrier).
Tracking updates may take up to 24–48 hours to appear after shipment.
6. Shipping Delays
While we strive to deliver orders on time, delays may occur due to circumstances beyond our control, including:
Courier delays
Customs processing
Natural events or force majeure
DigiUncle Store is not responsible for delays caused by third-party shipping providers.
7. Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete shipping information at checkout.
We are not responsible for:
Delays or non-delivery due to incorrect addresses
Additional shipping charges incurred due to address errors
If an order is returned to us due to an incorrect address, reshipping may require additional charges.
8. Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, please contact us as soon as possible with supporting details or photos.
We will review the issue and may offer a replacement or refund at our discretion, in accordance with applicable laws.
9. Customs, Duties & Taxes
For international shipments, customs duties, taxes, or import fees may apply depending on your country’s regulations.
These charges are not included in the product price or shipping cost and are the responsibility of the customer.
10. Contact Us
If you have questions about our Shipping Policy or need assistance with an order, please contact us:
